Confident Closing: Mindset, Objections & Getting Paid

Call Date

September 16, 2025

Primary Topics

Call Description

This Ask the Expert call focuses on the critical skills and mindset needed to close coaching clients and secure payment. The group discusses real-world scenarios, role-plays objection handling, and shares proven strategies for presenting value, setting up payment processes, and reframing sales as service. Tools like the PAS assessment, ROI tab, and payment processors (Stripe, PayPal, Focused Business Suite) are discussed, along with actionable advice for overcoming common sales fears and building confidence.

Why this call matters

  • Provides actionable scripts and frameworks for closing clients on the spot.

  • Addresses the mindset barriers that prevent coaches from confidently asking for the sale.

  • Shares practical tips for objection handling and risk reversal.

  • Outlines step-by-step payment processing best practices.

  • Reinforces the importance of presenting value and ROI to clients.

Key Points:

  1. Group Coaching & JV Cohorts (00:01:00) – Discussion of group coaching offers, networking, and JV cohort models for client acquisition.
  2. Proposal Strategy for Franchise Clients (00:06:30) – Using industry benchmarks and visual proposals to increase client buy-in.
  3. Mindset Blocks in Sales (00:09:20) – Why coaches struggle to ask for the sale and how to overcome mental barriers.
  4. The Cost of Not Charging (00:15:32) – Real stories illustrating why giving away coaching for free leads to poor client outcomes.
  5. Confidently Asking for Payment (00:20:15) – How to present your fee and handle price objections without hesitation.
  6. Payment Processing Setup (00:24:11) – Importance of having payment links and processors ready before the call.
  7. Role-Playing Objection Handling (00:40:58) – Scripts and techniques for handling “how do I know you’ll deliver?” and price objections.
  8. Using PAS & ROI Tabs (00:44:17) – Leveraging the PAS assessment and ROI tab to anchor value and preempt objections.
  9. Risk Reversal & Accountability (00:52:41) – Turning risk and accountability questions back to the client to build trust.
  10. Mindset: Sales as Service (00:57:24) – Reframing sales as helping clients avoid costly mistakes and achieve better outcomes.

Key Takeaways:

  • Have your payment process ready before every sales call—don’t fumble when the client says yes.

  • Use the PAS assessment and ROI tab to anchor your value and make the investment a logical decision.

  • Handle objections by asking open-ended questions and reframing concerns as requests for more information.

  • Practice your closing script until you can deliver it confidently and without hesitation.

  • Reframe sales as service—you’re helping clients, not just selling to them.


Notable Quotes:

  • “Selling to me is nothing more than education.”

  • “If I could make it more reasonable for you today, would you be ready to get started?”

  • “Objection is actually a request for more information.”

  • “We’re doing our clients a disservice by not charging accordingly.”


Action Steps from the Call:

  1. Set up your payment processor (Stripe, PayPal, Focused Business Suite) and have payment links ready before every call.
  2. Prepare a visual proposal or presentation with industry benchmarks and ROI calculations for each prospect.
  3. Practice objection handling using the scripts and role-plays discussed (see 00:40:58).
  4. Use the PAS assessment and ROI tab to anchor your value and preempt price objections.
  5. Listen to Carl’s Business Coaching Secrets podcast, episode 313, for additional mindset and sales tips.

Resources & Tools Mentioned:

  • PAS Assessment – Diagnostic tool for uncovering client needs and demonstrating value.

  • ROI Tab – Feature in PAS to show financial impact and justify coaching fees.

  • Stripe / PayPal / Focused Business Suite – Payment processing options for collecting fees.

  • Carl’s Business Coaching Secrets Podcast – Especially episode 313 for mindset and sales advice.

  • Military to Coaching Training – For coaches with a military background or interested in leadership frameworks.

Upcoming Call Schedule

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